Tulsa City-County Library is an Equal Opportunity Employer (Minorities/Females/Disabled/Veterans).  To read more about this, view the EEO is THE LAW poster.

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*Chief Operating Officer - seeking Visionary MLIS candidates!
Job Code:2018-CE-010
Location:Central Library
FT/PT Status:Full Time
Monday - Friday 8:00-5:00, some evening and weekend hours depending on work load and program attendance.

Job Summary:


As the former oil-wealth capital of the world, Tulsa is currently considered the cultural and arts capital of Oklahoma. The city features exceptional museums, art deco architecture, world-class ballet and opera, professional and recreational sports and a vibrant music scene. Tulsa regularly attracts the biggest musical acts in the world and nearly all traveling Broadway shows.

Tulsa truly offers all the big-city experiences in a completely different way. No long lines. No huge crowds. No big attitudes. Just plenty to do.  Anywhere you go in Tulsa, you are never far from outdoor leisure. Every part of the city is within minutes of 141 parks covering roughly 8,278 acres, including two nature centers and 66 miles of walking and biking trails. Tulsa features beautiful topography, temperate winters and an extremely affordable cost of living.

Cost of living calculator: http://money.cnn.com/calculator/pf/cost-of-living/

The Tulsa City-County Library (TCCL) has been a valued partner in the Tulsa County community since 1961. As an independent library district, TCCL serves a diverse population of more than 622,000 people, has a dedicated annual operating budget of approximately $27 million and a robust 501(c)(3) foundation. The library features three ethnic resource centers, a genealogy center and dispenses several unique annual author awards replete with cash prizes, which attract high-caliber authors to Tulsa. TCCL has 24 public and two non-public locations, where more than three million visits take place yearly!

TCCL is truly a 21st century library system. Our Central library has a robust maker space, state of the art digital learning lab, interactive flight simulators, a recording studio and even a Starbucks!


The Chief Operating Officer (COO) provides executive leadership, vision and oversight to the library system. This key member of senior leadership will be charged with strategic and operational oversight of the library's multiple branches, community outreach activities and the Starbuck's store located at Central library.

The COO will design and implement strategies that promote a positive customer experience and provide for continued community growth and sustainability. They will be responsible for implementing policies and programs that promote the library's culture, mission, and values; and will identify trends and new technology necessary to keep the organization relevant over time.

The current salary range is $101,000 to $130,000 per year. A highly competitive benefits package includes an independent retirement plan to which both the employee and City contribute, a multi-option deferred compensation plan, a generous vacation and sick leave plan, 10 paid holidays per year, a flexible benefits plan including multi-option health coverage, dental and vision coverage.

Essential Functions:

- Serves as a member of the Executive Team (C-Team) to develop overall strategy, manage tactical objectives, and short- and long-term planning for deployment of resources and achieving the Library’s vision.

- Identifies and develops, in conjunction with CEO and staff, innovative best practices using thoughtful investigation

- Thinks innovatively and develops strategic initiatives to enhance library services and promote a positive customer experience

- Works effectively with executive management to ensure continuous process and organizational improvement

- Leads management staff responsibilities for system-wide public services and product management

- Responsible for translating high-level vision and strategies to strategic plans for execution by reports

- Assists the CEO and C-Team in the timely execution of enterprise wide deliverables by monitoring department level operational plans, encouraging strategic coordination of resources, and by eliminating operational obstacles

- Develops appropriate business case justifications and cost/benefit analysis for departmental initiatives within reporting line.

- Supports ongoing maintenance and continuous improvement of grounds and buildings

- Develops and cultivates employees responsible for ensuring a satisfactory customer experience by providing timely feedback and career development opportunities

-Develops and cultivates Library partnerships and strategic alliances external to the organization.

Other Duties & Responsibilities

Required Knowledge, Skills & Abilities:
  1. Knowledgeable in current policies and practices as well as future trends, technology, and information in the library profession.
  2. Displays good judgement in analyzing and promoting ideas to benefits customer base and communities served.
  3. Ability to effectively present information in a variety of settings.
  4. Ability to understand and operate library technology, in addition to personal computer and other job related equipment; advanced knowledge of Microsoft Office Suite required.
  5. Proven success in managing change through both short and long range planning.
  6. Experience working in a large library system with multiple branches and non-public divisions.
  7. Strong understanding and support of organizational culture.
  8. Ability to think strategically and make good decisions under pressure.
  9. Superior analytical skills and knowledge of performance metrics.
  10. Experience in retail operations, including staffing levels and profitability measures, preferred

Physical and Environmental Conditions:
Physical Activity: Work requires light physical effort in the handling of light materials or boxes and tools or equipment in non-strenuous work positions up to 30 pounds and/or continual standing or walking 60%+ of the time.

Work Environment: Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices or meeting rooms, e.g. use of safe work place practices with office equipment, and/or avoidance of trips and falls, observance of fire regulations and traffic signals.

Travel: Routine in-town travel with occasional out-of-town trips. Reliable personal transportation is required.

Education & Experience:

Must have MLIS and seven or more years of proven progressive operations experience and strategic responsibility in a large library system. Strong analytic skills and a proven ability to effectively manage organizational change is required. Must also have a solid understanding of:

  • information technology
  • building programs
  • customer service
  • product management
  • performance measures