Tulsa City-County Library is an Equal Opportunity Employer (Minorities/Females/Disabled/Veterans).  To read more about this, view the EEO is THE LAW poster.

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Information Technology Director
Job Code:2018-CE-018
Location:Central Library
FT/PT Status:Full Time
Monday - Friday 8 am - 5 pm;
Occasional evenings and weekends as needed;

Job Summary:
The Tulsa City-County Library has a dynamic opportunity for an Information Technology Director.  The right individual is a proactive, team-oriented, flexible leader providing oversight for the Information Technology department as well as all location of the Tulsa City-County Library.  As a member of the Library Leadership Team the IT Director will need to be future-focused, budget-aware, outcome-oriented, and possess an understanding of 21st Century customer service needs in a library setting.

The best qualified individuals will have 7 years IT experience in progressively challenging roles, and a strong understanding of strategic library operations.  The ability to grow and develop a team of high performing contributors is a must, as are strong communication skills in a transparent environment. 

Tulsa City-County Library offers a generous pay and benefit package, and the ability to greatly impact the future of this 21st Century library. 

Essential Functions:
  1. Supervises activities of assigned IT staff and ensures departmental and organizational expectations and timelines are met;
  2. Ensures reports are current with IT related training and certifications.
  3. Manages IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.
  4. Leads operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources.
  5. Ensures completion of IT annual goals supporting Library system goals;
  6. Benchmarks, analyzes, provides reports, and makes recommendations for the improvement and growth of first-adopter IT infrastructure and IT systems.
  7. Establishes and updates long range technology plans and prepares annual budget to ensure funding supports service needs;
  8. Tracks annual approved IT budget, and makes purchases out of approved annual budget;
  9. Considers future RFP needs for programs within IT department, including meeting with various vendors to plan for advancements in networking technology;
  10. Negotiates and administers vendor, outsourcer, and consultant contracts and service agreements.
  11. Identifies staff technology training needs and directs the coordination, development and delivery of appropriate training methods;
  12. Establishes and maintains regular written and in-person communications with the organization’s executives (C-Team), department heads, and end users regarding pertinent IT activities.
  13. Defines and implements IT policies, procedures, and best practices.
  14. Exhibits effective decision-making skills while ensuring appropriate justification and reasoning
  15. Performs other duties as instructed and assigned.

Other Duties & Responsibilities

Required Knowledge, Skills & Abilities:


  1. Highly developed interpersonal and communication skills.
  2. Working knowledge and proficiencies with computer-based products and technologies, including data networks, servers, clients, and related hardware and software)
  3. Excellent analytical and troubleshooting skills to locate and solve problems.
  4. Ability to effectively supervise, mentor/coach and motivate diverse staff.
  5. Knowledge of technology trends, best practices, and industry standards.
  6. Practices adaptive thinking and makes connections for the changing needs of customer experience.
  7. Proven ability to organize, prioritize and manage multiple organizational objectives simultaneously.
  8. Communicates effectively with all organizational levels, both verbally and in writing.
  9. Proven ability to clarify complex technology issues in order to make them understandable to others.

Physical and Environmental Conditions:
Physical Activity: Work routinely requires lifting of moderately heavy items, such as equipment, boxes (up to 40 pounds) and/or very long periods of walking on a routine basis, and/or standing for long periods of time and/or frequently requires stooping or bending.

Work Environment: Work environment involves occasional minor discomforts from exposure to less than optimal temperature and air conditions. The job may involve dealing with modestly unpleasant situations, such as occasional exposure to office chemicals and/or extensive use

Travel: Routine in-town travel with occasional out-of-town trips. Reliable personal transportation is required.

Education & Experience:
  1. Bachelor's degree in a related field; however, Masters in Information Technology, Computer Science or related field is preferred.
  2. Five to seven years of experience working in IT at a professional level with three years of supervisory responsibility.
  3. Three or more years Library Systems experience preferred;
  4. Certification and demonstrated experience with ITIL or other ITSM methodologies.
  5. Understanding of ISO 27000 and/or PCI Compliance strongly preferred.
  6. Solid experience with a wide variety of technologies.
  7. Considerable experience with project planning, implementation and management.
  8. Valid driver’s license required.